Returns & Exchanges
What is your return/exchange policy?
It is simple: you can return any pant, anytime, for any reason. We pay for all shipping on returns and exchanges. We have complete confidence in our product and want to foster a long lasting relationship with our customers. It is important to gain your trust in our company and product, and this will allow you to feel the same confidence we have in our khakis.
How do I make a return/exchange?
Simply email returns@jackdonnellykhakis.com and tell us your:
- Name
- Shipping Address
We will email you a UPS prepaid return service label and a short form to fill out, so we can process your request correctly. All you have to do is print off the UPS label, tape it on the box, and drop it off at your local UPS store. If you have any questions, don’t hesitate to call us at 1-877-223-6621.
