Shipping and Delivery

What do you charge for domestic ground shipping?

Domestic ground shipping is absolutely free! If you are within the United States, you are not charged for outgoing or return shipping.

How long will it take before I receive my order?

Generally, if your order if placed before 3 pm (EST), it will be shipped the same day. Orders received after 3pm(EST) will be shipped the next day. Once your order has been shipped, you will receive an email providing your UPS tracking number. Your order should arrive within 3 days of shipment.

Can I expedite my shipping?

Yes. You have the option of UPS 2nd day and UPS overnight. Although our domestic ground shipping is FREE, you will be charged UPS rates for expedited shipping. Shipping is calculated automatically at checkout.

For rush orders please contact our khaki hotline @ 1-877-223-6621. We will do our best to accommodate your request.

Do you ship to addresses outside the United States?

Yes. We ship all international orders via USPS and charge you exactly what they charge us for your initial outbound shipment. Unfortunately, our carriers don't let us pay for return shipping on international returns, but if you make an exchange, we'll gladly ship your exchange back to you at no cost. If you have any questions feel free to email us at khakis@jackdonnellykhakis.com.

Do you ship to PO Boxes?

No, unfortunately we do not.

Do you ship to Military APO/FPO addresses?

Yes, please allow for additional time when shipping to APO/FPO addresses.

What are the shipping charges to return/exchange an order?

Absolutely free. We pay for all shipping for domestic returns and exchanges. Please check out our Return/Exchange Policy